Overview:
Sir Grout is a leading company in the "hard surface" restoration industry that offers professional services to satisfy the needs of local homeowners and businesses. Our trademark cleaning, repair and flagship "color sealing process" have set us apart from the traditional restoration methods.
Sir Grout also offers natural stone honing, polishing and sealing for marble, granite, travertine, limestone, and other natural stones. We provide all professional services to recover the splendor of your hard surfaces. Whether it's tile or grout cleaning and sealing or natural stone restoration our unique processes and products will transform and renew floors, kitchens, foyers, mudrooms, bathrooms, showers and more in less than a day.
To meet the growing demand of our customers, Sir Grout offers a no sanding wood armor renewal process using "Wood Armor" which cleans, shines and protects wood floors and stairs without creating dust, odors and inconveniences.
By scheduling an appointment, Sir Grout can offer free in-home/office consultations providing detailed written estimates and descriptions of our services supported by a written warranty. All our locations are locally owned and operated (licensed and insured). Each Sir Grout service technician undergoes an extensive training process and is qualified to help you understand the best way to care for your surfaces once work has been completed.
The Sir Grout Franchise has been recognized and awarded by many publications, including Entrepreneur Magazine's list of Top Franchises and Top New Businesses as well as review sites such as Angie's List and Thousands of satisfied customers. With rapid growth, Sir Grout is the best choice for floor care and restoration by homeowners and businesses throughout the US.
General Manager, Tim Bagget
Tim Baggett is Sir Grout of Dallas Fort Worth's General Manager. His fascination with the home improvement industry began when he was young. While growing up, Tim would help his father with different projects and try his best to understand the process behind them. This practice helped Tim become capable of analyzing complex concepts and procedures, a skill that he would later put to use throughout his career.
After graduating from the University of Oklahoma, Tim worked as a factory representative and quality control contact for some of the biggest cabinetry and flooring companies in the United States. He also worked as the National Training Manager for a well-known manufacturer of kitchen cabinets and flooring, a position which required him to travel internationally for several years.
Working for some of the biggest flooring companies in the world taught him that not all floors need to be replaced. Sometimes all it takes is some TLC to get them back in shape. This vision aligns perfectly with Sir Grout. As a General Manager of Sir Grout of Dallas Fort Worth, Tim's top-notch customer service and home improvement expertise will be put to excellent use.
Operations Manager, Yenly Chen-Sum
Yenly has been an invaluable member of the Sir Grout team for over 8 years, starting her journey as our Digital Marketing Account Manager. Throughout the years, she has transitioned into several key roles, eventually becoming our Operations Manager. Her tenacity, determination, and persistence have played a crucial part in our success as a franchise, and she consistently demonstrates an unwavering commitment to the company's growth and development.
Fluent in both English and Spanish, Yenly connects with our diverse clientele and staff, ensuring clear communication and strong relationships. Her kindness and patience shine through every customer interaction, making her a trusted point of contact for those we serve. Yenly's background in tile and grout repair, paired with her ability to handle any challenge head-on, has made her an essential team member.
Coming from a large family with a strong work ethic and a tile and grout repair background, Yenly has always understood the importance of hard work and persistence. Her willingness to embrace change and continuously seek out new learning opportunities makes her a dynamic force within the company. From countless Excel formulas to ensuring our customers receive the best surface restoration service, Yenly is not afraid to dive into any challenge. She is known for tackling both big and small tasks with equal enthusiasm and expertise.
Technicians
All Sir Grout Dallas Fort Worth Technicians are trained in house and held to a high standard of workmanship and ethical behavior. All jobs are completed by our employees and none of our work is performed by subcontractors.
